ConnectedTub PRIVACY POLICY

Last update : June 25th, 2025

CG Air Systèmes Inc, its website www.cgair.com, its brand ConnectedTub and its affiliates,  subsidiaries and all its apps ("CG AIR," "we," "us" or "our") are committed to your privacy protection.  This privacy policy explains how the ConnectedTub app (“the Application”) collects, uses, stores, and protects your personal information.

1. Data Collected
When you use our Application, we may collect the following types of data:

• Personal Information: name, email address, phone number (if you provide them voluntarily).

• Usage Data: frequency of use, preferred temperature, usage schedules, technical diagnostics of the tub.

• Technical Data: device type, operating system, unique device identifiers.

• Bluetooth or Wi-Fi Connection: for control and synchronization with the tub.

2. Use of Data
The data we collect is used to:

• Provide remote and personalized control of your tub.

• Improve the Application’s features and performance.

• Send notifications, reminders, or maintenance alerts.

• Provide effective customer support.

• Fulfill our legal and contractual obligations.

3. Data Sharing
We do not sell or rent your personal data. Your information may only be shared in the following cases:

• With technical service providers (e.g., hosting, app maintenance), subject to strict confidentiality obligations.

• When legally required or upon request by competent authorities.

• In the event of a company merger or acquisition.

4. Data Security
We implement physical, electronic, and administrative security measures to protect your data from unauthorized access, loss, alteration, or disclosure.

5. Data Retention
Your data is retained as long as necessary to provide our services or in accordance with legal requirements. You may request its deletion at any time (see section 6).

6. Your Rights
In accordance with applicable regulations, you have the following rights:

• Access your personal data.

• Correct or delete your data.

• Restrict or object to its processing.

• Withdraw your consent at any time.

• File a complaint with the relevant data protection authority.

To exercise these rights, please contact us at: cgair@cgair.com (please clearly indicate the subject of your email) or fill the form at the bottom of this page to request the deletion of your ConnectedTub account.

7. Changes
We reserve the right to modify this privacy policy. Any changes will be published in the Application along with the update date.